Information Technology

LAN/WAN Services

  • End to end network design, configuration, implementation, training, support and Maintenance.

Project Management

  • System Analysis, Requirements Analysis, and control using the CaliberRM tool
  • Business Process Analysis, Re-engineering, and formulate business strategies
  • Cost planning, tracking, and re-planning

Software Quality Assurance

  • Configuration Management – Software configuration control using the Dimensions tool
  • Seat Management – Managing the total lifecycle and software version control and delivery
  • Independent Verification – Ensure compliance with Software Development Methodology and Documentation Standards; Ensure compliance with deliverable schedule
  • Independent Validation – Test planning and execution and manual testing using the TestDirector tool; Automated testing using the WinRunner, and LoadRunner tool set
  • Technical Writing – System Documentation

End user support services

  • 7 x 24 support options
  • Client-specific escalation and problem resolution